9201 South Blvd
Charlotte, NC 28273
“Love…It’s What Makes Us Your Subaru Dealer”
Please leave us a Google Review if you enjoyed your sales or service experience at Subaru South Blvd.
The best car buying experience I have ever had! After searching five different dealerships within three states I am so thankful I found South Blvd! Lawrence Snipes and the whole team are great people, I will come back here again!
My wife and I were looking at a used Subaru car before leaving the lot. There was a little glue residue from the protection paper from shipping on the hood so he got it back to detail right away to make sure it was perfect before we drove away. Keep in mind this was 9pm since we didn't get there till later! RC the general manager made an appearance to make sure it was perfect himself and only a short minute later we were on our way! As a previous car salesman myself and a purchaser of many vehicles in the past I can say hands down these guys are some of the best! 110% would recommend this store for your next vehicle. You cannot get a better experience or feel more welcomed and valued any where else! Thanks again to Doug and the whole South Blvd Subaru team for taking such great care of us.
My husband and I were looking for our 1st new car and were definitely overwhelmed and intimidated. TJ and Sam made everything so easy, and the experience was much more pleasant than at the other dealerships we visited. The Crosstrek we purchased was everything we could have asked for, and more! This was my dream car and I’m so thankful they were able to get us into one quickly.
So thankful for the crew at SSB for an all over great experience. I was nervous and hesitant to have a car payment after many years, but the employees at SSB made me comfortable. Our sales consultant Richard Hanye was helpful at showing me features and things on my used Outback. Richard went above and beyond to make us comfortable and assist with the buying process. Scott the sales manager and Haley with online sales also had part in my buying experience that made the process smooth and easy! Will definitely be back for future purchases 10/10 service! -Tamara
Excellent product knowledge, friendly, NO high pressure sales tactics.
I purchased a new to us vehicle here. Honestly, I would rather shovel mulch then go car shopping. And I’m severely allergic to mulch! The dealership had a perfect car for my situation. They listened to my answers. Asked great questions. The sales staff was incredible. The management outstanding. In the end I now have that vehicle parked at my home. I paid a very fair market value price. The staff was so outstanding when it comes time to replace another car with a new one Subaru on South Blvd. will be my first stop.
The salesman Jeff was incredibly helpful with the whole car search. I told him I was interested in a Forester and he worked with me over a full weekend to get a really great deal on a brand new one! Even though I had some hiccups with my trade-in's title and needed more time to get the money for my down payment ready, they held the car I wanted for me for almost a full week! In the car selling business, having inventory just sit around taking up space is a cardinal sin, but they did it anyways for me and I'm super grateful. Overall a great experience.
This was my first time buying my own car for myself and it is a little nerve wrecking given the negative reputation cars salesman have. Thankfully I got Jeff as my sales rep and he was so kind and did his absolute best to make sure I got what I wanted at a price I could afford. He wasn't pushy or rude at all, he was extremely caring and helpful throughout the whole process. Even compared to another Subaru (Randy Marion has the extremely pushy stereotypical car salesmen) this Subaru is just better. If you are considering or on the fence about getting a Subaru- just do it. It is so worth it and I am so happy to be a part of the Subaru family!
Purchased our second Subaru here after purchasing our 1st Subaru somewhere else a month earlier. I wish we would have found South Boulevard first. They did an amazing job finding us the vehicle we were looking for and the financing was simple. After the sale they follow up to see if you have any questions about your new vehicle. I have had my 1st service here and was satisfied with service department too. I highly recommend this dealership.
Great dealership...very aggressive in wanting to make me happy...I highly recommend these folks. Jonathan was just the best...if you're looking for a salesperson that will do you a great job I suggest Jonathan...
After deciding not to buy out of town I visited the SBlvd website. Within five minutes one of their managers called to discuss our interest. The next day we went in. In spite of a few hiccups they delivered the car we wanted at a great price. San the finance manager even helped negotiate the interest down. Everyone was nice and thoughtful and listened to our needs. At the end of the day Tommy and Sam listened and delivered.
Yesterday, I purchased my first Subaru and had an amazing experience at Subaru South Blvd. Jonathan helped me find my dream car and was awesome, attentive and so kind every step of the way. I did not feel like I was being sold and instead felt like the team there was really trying to help me find the car that was perfect for me. 10/10 would recommend to family, friends and anyone looking to purchase a car.
Great staff who aren't pushy for you to buy. Would recommend coming here to browse their selection. New and used cars available, competitive pricing too.
Our experience with Subaru South Blvd didn’t started well due to a miss communication but then we were contacted thru phone and they addressed our issue immediately. It was a great easy experience at the end of the day and we were happy to leave with our 2021 Outback. Thanks to John who handled our paperwork. He was very knowledgeable about the inventory and the features of the car that we were interested in. Sam, (the finance department) was the coolest finance person I have ever dealt with. He was extremely transparent with every step of our financing process. No hidden fees or surprises. Beside work, that was a great pleasure to chat with him. What a lovely and friendly man! I can’t thank enough. And the Sales Manager, RC, he was above and beyond when it comes to hospitality. He made sure that I will be leaving as a happy customer. Thanks to him Subaru South Blvd earned a lifetime customer today. I strongly recommend this place if you are looking for a new vehicle. They also have a huge used vehicle inventory if you’re looking for another brand. But hey, why would you buy another brand while you can buy a Subaru 😊
After a not-so-pleasant experience at Subaru South Boulevard, the general manager (RC) took it upon himself to personally, reach out, apologize, and mend the situation. The staff that we dealt with was kind, and RC is one of the most personable and authentic car dealership managers I’ve met. I recommend Subaru South Boulevard if you’re looking for a car in the Charlotte area.
I had a wonderful experience. Jeff was very patient and helpful. Patrick and Chris both gave me excellent customer service. All my questions were answered and I purchased my first Subaru. I recommend this dealership because you are treated with respect and great care.
My experience buying a new Subaru Forester at Subaru South Blvd was great. Doug Holden was my salesman and he was very pleasant and well-informed about the car I chose. He made sure I was familiar with all the features of my car before I drove away.
Jeff was an absolute pleasure to work with. He was helpful throughout the entire process. If you are looking for a Subaru I highly recommend calling Jeff at Subaru South Blvd. and you will have the best customer service.
I had a great experience buying a Subaru at Subaru South Blvd. A bit more than I wanted to spend, but it is a wonderful car. Weeks later, I'm in love with it (I don't "love" cars as a rule). The dealer was great. Very helpful. Gave me a good deal. Recommended. And the Outback is a great car for my needs.
Subaru's are great! Subaru South Blvd is awsome and my salesman "Rick" made it so easy to make the purchase! Definitely five stars ⭐⭐⭐⭐⭐ all the way around! 👍👍👍👍👍
The best car-buying experience of my life, period! Tommy Tucker is extremely professional and courteous, and answered all my questions very patiently. I felt absolutely no pressure; in fact, they gave me an even better deal than I expected! FAR better! I just wish I had started buying from them years ago. I highly recommend Subaru South Boulevard!
Awesome experience. Doug was great, there was no pressure and answered all questions.
The staff at Subaru SBLVD are fantastic! Rick Haynes made the process of buying our first Subaru efficient and painless. This was the most efficient new car purchase I have ever had! I would highly recommend Subaru SBLVD for your next new/used Subaru!
Very friendly, responsive and great dealership to work with. I found that they had lower fees than other dealerships as well. Recommend using them.
This was my first time buying a car from a dealership and the employees at Subaru South Blvd made it an enjoyable experience. TJ Nelson was absolutely wonderful. I highly recommend seeing him if you go there because he was very helpful and kind throughout the entire purchasing process. Sam Nazar and Patrick Leinthall both greatly assisted me with the paperwork side. I would definitely recommend stopping by if you are looking for a great car and great service.
Great experience at Subaru South!!! I traveled a few hours from home in order to work with this crew. My own background in customer service made me appreciate how I was treated. Everyone was wonderful but special thanks to Tommy and Michael. It was a great test drive and purchase experience. I'm in love with my new Forester!
This dealership is not what you would expect from just any dealership.... They are Awesome....Great prices and awesome people....spent 2 1/2 hours buying a car... Who has ever heard of that.....go see Doug and he will take care of you... Talk to Chris in Finance. I promise that you will be very happy with your experience... I am a Subaru customer for life because of this dealership.... Just Awesome!
Outstanding service by the Subaru sales associate (Lawrence) in finding the car we wanted, assisting in the paperwork, and showing us how the car accessories worked. The dealership also gave a fair price for our trade-in.
As far as car dealerships go, this is the best one we've been to. I was looking for a vehicle almost three years ago, and due to Subaru's reputation for safety and reliability, we looked here. However, at the time we needed something that could tow more, so we went with a Honda Ridgeline. Fast forward three years and we now have a full-size truck. Not needing two trucks, I decided to go back to Subaru since they still dominate the top ratings for safety and reliability and got an Outback. I went specifically to this dealership because I remembered how low-key and nice my last experience was - specifically with one of the salesmen, Doug. This time TJ helped us (equally as friendly and helpful) and we just felt like we weren't pushed to buy anything either time. They weren't overbearing or hard-selling like other car dealerships can be. I highly recommend the Subaru brand and this dealership in particular.
HIGHLY recommend this dealership if you're looking to be treated well while purchasing a GREAT car! They were absolutely AWESOME to deal with. Jeff was fabulous! He went ABOVE AND BEYOND to make sure I knew everything I needed to know about my new car. They stayed open late and helped me get into my first Subaru and were very accommodating! Go here - NOT the other Subaru in Charlotte. NIGHT and DAY difference in HOW they treated me as a customer!
Exceptional service and buying experience! We have purchased 3 vehicles with Subaru South Blvd and we have been extremely happy with their professionalism and integrity! The Service Dept has always been fantastic as well! Highly recommend this dealership!! A special shout-out to Mr. Lawrence Snipes, who we request each time we go in to purchase!! Awesome gentleman and great salesman!
Great job Jeff, TJ, and Sam
I bought my 2nd Subaru this weekend from Paul at Subaru South Blvd and couldn't be happier! Paul didn't hassle me, gave me the best savings available right off and answered my questions honestly. After working with other dealerships for weeks (not Subaru) and having first hand experience of the constant games and haggling, it was very refreshing to work with Paul which is why after test driving the Ascent Touring I was interested in, I bought it that day! Everyone was so friendly in the sales office as well. I highly recommend heading to Subaru South Blvd for your next vehicle, don't waste your time anywhere else!
Just bought a car from Rick Haynes at Subaru South Blvd. Great service, professional and personable! Whole Team is professional and so helpful. Drove in with a donut on the car. They loaned me a car to retrieve a couple of things to complete the sale to keep me safe. Highly recommend them!
Great
Great experience and Customer Service. Makes you feel like you are a priority. The entire team was great to work with from Michael, Haley, Tommy and Sam.
This was an exceptional shopping and buying experience. TJ was great to work with as was Chris Stone. Thank you team, we love our Forester!!
The staff at Subaru SBLVD are fantastic! Rick Haynes made the process of buying our first Subaru efficient and painless. This was the most efficient new car purchase I have ever had! I would highly recommend Subaru SBLVD for your next new/used Subaru!
We bought our first Subaru last week, and the folks at South Blvd. Subaru made our experience relaxed, easy, and enjoyable. Brian, our salesperson, listened to what we were looking for and got us set up with exactly what we wanted. We are happy to be driving our new Forester! Thanks, Subaru Crew!
Best Subaru dealer around.
Ways treated well. Have purchased 2 vehicles here. Ask for TJ, he didn't try to sell the vehicle, he taught us all about the vehicle. That sold us.
Jeff, Scott, and Sam provided a pleasurable buying experience. No pressure to purchase. Thank you team!
Doug Holden was extremely courteous and caring. The level of service at this Subaru dealership was phenomenal!! I myself do not like walking into dealerships and hate my previous car buying experiences, but somehow walking into this dealership did not feel like "walking into a car dealership". They were upfront about their prices and very reasonable when it came to my trade in. I would buy another car and would send all friends and family to this dealership! Thank you Scott (manager) for being down to earth and a genuine individual. I love my 2021 Crosstek! I love this place!!
Conscientious and honest.
Simply put, excellent! From the moment I walked in Paul and Patrick made me feel like family and not just a number. They were extremely thorough, knowledgable, and kind. I bought a used car from them with confidence! Thanks guys!
Paul Roseville was super to work with! In this crazy 2020 year, Paul brought the Crosstrek that I picked out online to my house for me to test drive. This was the car for me. Paul took care of everything without me ever having to go out to the dealership during this pandemic. This was definitely my easiest experience buying a car!
Great customer service. We went in to look at the new Subaru with the third row seat. Our sales representative, Filipe, was very nice and informative and did not at any point pressure us into making a purchase. We did end up buying a car that day but only because they confirmed what we had already researched on our own. Everyone that dealt with us that day was great. We highly recommend this dealership.
During the process of purchasing a vehicle we spoke with a handful of dealerships. The interaction with Subaru South Boulevard was hands down the best. Michael Alexander provided all requested information and was a pleasure to work with. I highly recommend both Subaru South Boulevard and Michael Alexander.
I purchased my very first car at Subaru last week and had a phenomenal experience. I was ensured that all of my needs were met, the environment stuck to Covid requirements very well, and I ended up with exactly what I wanted thanks to Doug.!
My experience with Subaru South Blvd was a very pleasant one! Scott R. made sure that all my questions were answered and my car was delivered to me by Michael B. quickly and with great care. SSB worked with me to help me get all that I wanted. I'm so pleased with all my interactions and SSB's genuine concerns that I come out of the buying process happy. These folks treated me like family and were very friendly and helpful throughout my experience. Thank you SSB!
Thank you so much, T.J.! Knowledgeable and very informative!
I just purchased a new Subaru from TJ at Subaru South Boulevard. He made the whole process easy, he was very knowledgeable about the cars, friendly and honest. I shopped around at other Subaru dealers in NC and I know I got the best possible price on my Subaru here. I would highly recommend Subaru South Boulevard if you are in the market for a new car, they made it worth the further drive for me to purchase from them.
Courteous and business like. T.J. was a big help.
My experience with the staff at Subaru South Boulevard has been phenomenal. Ive been planning one of the biggest purchases of my life... Subaru Forester Sport 2020! I've been excited, nervous and anxious every step of the way! Michael Alexander specifically has been a breath of fresh air. Helpful to say the least. But more importantly knowledgeable and willing to listen long enough to answer MY QUESTIONS. Not some fancy trigger word answer to explain a loud stereo system... MY QUESTIONS about the features that matter to me! (Eyesight!) Thank you for helping me in my hunt! I appreciate all the assistance getting the car of my dreams!
I had a fantastic leasing experience with Doug Holden & the Subaru of S. Charlotte team. My family and I scheduled an appointment to test drive an Ascent along with a few other SUVs from other manufacturers over the course of a Saturday. This was intentional so we could compare the cars, the experience and the team that would service the car for the next few years. Hands down Doug and the Subaru team were tops on all categories. We left to head to another dealership and my kids were already sold…the Ascent was the new family car. This was in large part due to Doug’s engagement with the entire family and attention to detail. When I returned to work on the lease, the phenomenal experience continued. Doug and team worked with me to ensure I was comfortable with the payment & terms, so it was easy to sign. Nothing like a stress free, pleasant new car experience. If you are looking to lease or purchase, you should do yourself a favor and stop by and see Doug Holden. Our experience was so GREAT…we leased two cars from Doug. He is that kind of awesome!
We live in Mooresville and have had bad experiences in getting service with the Subaru dealership here in town. So when we decide to by a new Forester (our 4th Subaru) we ended up happily driving about 35 miles to Subaru South Blvd, in Charlotte. From the first contact with Patrick, our sales guy, through driving away in our beautiful new car they were prompt, professional, very fair, honest and insured we always understood every detail. Strongly recommend them, worth the drive for sure!!
Had an awesome experience with the sales team at Subaru South Blvd. Really great, easy-going people there. Particularly Josh Feather that help us with our purchase and Patrick the sales manager. We’ll definitely be back when it’s time to buy again.
This was the best car buying experience that I have ever had. No push - just information and assistance with quick service.
Great buying experience! Our family has purchased 6 cars from this dealership. They had my wife’s 2020 Outback gassed, cleaned and ready to roll when we walked in. Process was simple, deal was perfect, paperwork was quick and easy. Big thanks to Doug Holden, Doug Johnson, Patrick Leinthall, Michael Alexander and Ayinde Holliman. And Eric Lang, the delivery specialist, along with Mr. Holden, prepped my wife very well on the features of the car. Thank you for a professional and enjoyable experience.
Purchased a new 2020 Outback Onyx, I loved my 2005 Forester LL Bean. Joshua was very helpful showing me the ins and outs of the new car. Patrick was very helpful preparing the purchase. Thanks Subaru South, here’s to another 15 years
Curiosity visited...very nice, polite
We already owned a Forester Rick Haynes did a great job explaining all the New features and made the transaction very pleasant. Overall this new car purchase was the easiest We have done. We feel very comfortable dealing with all the people at the dealership.
(Translated by Google) My experience in Subaru south boulevard was exceptional ... the friend who attended to me is called Felipe, very good guy, thanks to the out there with my Subaru WRX STI! If you dare to buy in this place, I recommend Felipe! (Original) Mi experiencia en Subaru south boulevard fue excepcional... el amigo que me atendió se llama Felipe, muy buen tipo, gracias a el sali de ahí con mi subaru WRX STI! Si te animas a comprar en este lugar, te recomiendo a Felipe!
Great people, friendly and surprisingly good pricing. Thanks Corey for the great communication!
Great car shopping experience. They made the car buying transaction 'turn key' and 'seamless'. Great customer service. Worth the trip and well worth the visit!
These people were fantastic. It took some effort of negotiating on my part, but ultimately they made me an outstanding offer. Could not have been more pleased. Everyone got involved. The internet manager, the sales rep., and finally the sales manager. Very satisfied.
Car was already sold by time I got there but found a better deal. Everyone was so helpful I left very happy.
I dealt with Shannon and she made it the most pleasant car search I have ever had. Totally professional and thorough. If you are in the area and looking for a Subaru you should give her a call.
Greatly impressed by, and highly recommend, Brian Barrett and Scott Rehfeldt at Subaru South Boulevard, for their professionalism. Both were a welcome change from what I have experienced in the past at other dealerships and made buying a new car and choosing between models a pleasurable rather than a dreadful experience. Both were more than willing to patiently spend whatever time was needed before, during the trial drive and comparison of various models and after purchasing an Outback to answer questions and address any questions or concerns. Again, highly recommend both Brian and Scott -- you won't be disappointed.
Twice now South Blvd has been able to help us get into the cars we want at great prices. Brian provided amazing customer service and was there for us every step of the way. The managers checked in on us frequently and made sure we were taken care of. We drive from Columbia to use this Subaru dealership. We really enjoy the experience here versus other Subaru dealerships. If you like bigger cars check out the new Ascent. It's so comfortable and a true pleasure to drive.
If you are in need of a Subaru ask for Shannon. She is awesome!! She works overtime to get you the car you want. Thanks Subaru South BLVD for all your help
Good place to purchase a vehicle.
Excellent team effort. After shopping other dealers called them on phone. They offered the best deal. Told them I would drive up and pick up new car. They were waiting and had all paperwork ready when we arrived. Very efficient.
I bought a used Mini Cooper from Michael B back in June. Before I went to see the car in person, Hailey sent me pictures so I could be sure it was worth my time. They paid for an inspection on the car at another dealership and made some repairs before selling it, and provided me with the paperwork showing me the work done. Michael made the process quick, painless, and without the usual games you expect to encounter at a car dealership. I would buy another car there without hesitation.
I had the unfortunate experience of having my air conditioning unit fail during my trip to Charlotte in July. Although I was visiting from out of state the entire crew at Subaru South made me feel like a life-long customer. Although I was particularly impressed with John, both Ryan and Steven were also very professional. Thanks for some great service. Jim Heffron Phelps, NY!
I had a great experience buying my Crosstrek from TJ, highly recommended!
I’m happy! Thanks Tommy & Doug.
I had a great experience with Subaru South Boulevard. Brian Barrett and all of the employees were courteous, friendly, and helpful. Keep up the great work.
Bought my first ever Subaru this weekend, an ascent. I cannot speak highly enough about Brian Barrett. He was everything in a salesman that one could want. Knowledgeable, kind and actually listens to what you want and finds your perfect match. No pressure, no sweet talking, straightforward and honest. Thank you, Brian, for helping me find my new car!!!
I just bought a new ascent from Brian Barrett at this dealership. He was, hands down, the absolute BEST salesman I have EVER bought a car from. Knowledgeable, hilarious and laid back (I never felt pressured to look at something I wasn’t interested in). He listened to what I wanted and found the perfect car for me. If you’re in the market for a Subaru, do yourself a favor and contact Brian at south blvd Subaru. You won’t regret it!
The experience I had at Subaru South Blvd fully exceeded my expectations. Brian Barrett was fantastic and made me feel at ease throughout the whole process of finding my Subaru. Since getting my car Brian has still been in touch with me and I feel so lucky to have him as a trusted point of contact. Everyone I encountered at the dealership was friendly, helpful, and knowledgeable, and I highly recommend their staff and services!
Purchased a 2019 Outback on 8/29/19. Brian Barrett was my salesman. He did an outstanding job!!! The car buying experience at Subaru South Blvd is fast and easy. This was the 2nd purchase I’ve made at this dealership and the experience only got better. I highly recommend Brian and their entire staff.
Excellent Subaru dealership. They got me in a new Ascent at a great price and no hassle. The whole team is a pleasure to deal with from Richard the sales person, to management, to finance. Would gladly buy a car there again.
Excellent service both in sales and service departments. Courteous and attentive, helpful and not pushy. Highly recommended for all areas.
I bought my 2018 Subaru Outback from this dealer in early 2018. I am a totally satisfied customer and cannot recommend them highly enough. Every person I have encountered there has been friendly, interested, and eager to help out. Today particular compliments go to Cameron Sanders who is now selling cars but used to be the go-to Tech Support person. He has helped me download map updates twice, always in an upbeat and positive manner...and efficiently (he does not joke with me about being too old to keep up this tech advances!). I'm about to move to Idaho and hope the dealer out there will be half as good as South Blvd Subaru - half as good will be OK but I doubt the dealer there will match what I have experienced here! .
Exceptional dealership with exceptional salespeople. Super easy and willing to work with anyone. Tommy helped me so much! If you need a car or information go here!
Earlier this summer, I was visiting the Charlotte area and decided to stop by Subaru South Boulevard. I had done all of my research and was confident I wanted my next vehicle to be the Ascent, but I had not been able to test drive one yet since there are no dealerships close to where I live. I spoke with Rick Haynes and told him upfront that I was interested in looking at the Ascent, but I would not be able to buy from this dealership since I had to fly home. I was upfront with him about my intentions and, even knowing he wouldn't be able to sell me the car, he still took just as much time to show me all of the features and let me take it for a drive. He was amazing and answered all of my questions! If you are looking to buy a Subaru in the Charlotte area, I highly recommend talking with Rick at Subaru South Boulevard.
This was the best car buying experience I have ever had. I was able to negotiate everything over the phone to get to the final price. I didn't get anything like, "Well this is the best we can do over the phone unless you come in!" Not only was everyone very professional, they allowed my wife and son to come in and sign the paper work while I was out of town. We were in and out in an hour. Great job to everyone. We will definitely use this dealer again.
Had alignment done here and they got it right. Previously had alignment done at a tire shop and tires wore unevenly. Also had CVT fluid changed here and so far so good.
Got my Car Serviced today and the entire experience couldnt have been better. Chris from the service dept. was awesome and got me in last minute before a long trip. Thank You Subaru South Boulevard
Fast, friendly and thorough service and the dealership is always immaculate!
The staff here has always take great care of us and at a fair price. I was glad to see appropriate safety measures have been implemented for COVID.
As usual outstanding service. Waiting area comfortable and clean with WiFi access.
Service department is professional describing what needs to be done and the time and cost to get it done. Communication about service is excellent.
Steven T is an absolute pleasure to work with. He is the first technician I worked with when I started having our family cars serviced at Subaru South Boulevard. He’s honest and always seeks to do what is fair as if he’s assisting a family member. We’ve had brakes worked on, annual inspections, oil changes… Everything goes very smoothly and the work is performed as promised.
We had some third-party warranty work done at this dealer - our first experience with them. The service department personnel were uniformly friendly, efficient and very good at what they do. One short visit and the problem was completely corrected. We were very pleased and highly recommend their service.
The South Boulevard Subaru service is excellent! Very pleasant experience and people are very professional. They are very reasonably priced and do not keep you waiting for you appointment. I give them a Five Star rating and I always take my Ascent to them for all my service!
Thanks you so much for the prompt and efficient service I received earlier this week! The valet service you offered was so very helpful and saved what would have been a very difficult day! Everyone was kind and worked hard to help me. I know my car is in good hands at Subaru South Boulevard! Thanks again!
Great experience getting routine auto maintenance work done on my Outback. Fast, efficient and very nice staff from start to finish.
Wonderful and fast service
I can see why Subaru customers prefer this dealership... I dropped a customer's vehicle here. And they were on it before I was able to unhook it! Talk about showing priority to the customer!
I want to Thank this awesome team! Especially Chris Dillon for taking such exceptional care of me and my car! I drove from New Jersey my engine light came on 2 1/2 hrs into the ride. I called, spoke with Chris he was so polite! Explained they were very busy however to come by, offered a loaner car to me, said he would call when they had a chance to check my car out. He kept in touch with me the entire time they had my car and not sure how he did it, but had my car fixed- (it was pretty extensive work- my car is over 10 yrs old! ) And back to me as promised so I could drive home. I can’t say enough great words! Melissa at the desk was also so wonderful! I recommend this dealership! I may have to drive down just for service from now on!! That’s 10 hrs!! But we’ll worth the trip
Exceptional service every time! My favorite subaru shop in the area.
Went for airbag replacement, was told it would take an hour and a half maybe longer. It actually took less than an hour. I was impressed.
Sam (finance) and Steven (service) answered all of my questions in an informative manner and addressed my concerns enthusiastically (I had a lot of questions since it is my first time being a Subaru owner). My car was serviced with care and accuracy. All in all, my experience was exceptionally great! I'm looking forward to coming back.
Very Professional! Went for oil change and tire rotation. When Ryan Murray told me it was ready, I identified something that just wasn't right. Without hesitation or drama, he put it back in the shop. 15 minutes later he and the service manager David Butler came out to explain the deviation and apologized. We all make mistakes and how one handles it makes the world of difference. Thanks Ryan and David!
This place is a very good dealership with excellent service in the service dept. Let me tell you one thing. Having Brittany as your ticket manager is awesome. She helped me along the way and answered all my questions. Her service alone is what will bring me back. Not just for servicing my vehicle but to purchase a vehicle.
Excellent service.
People often bad mouth service depts at dealerships but these folks have been great. Fairly priced, don’t push unnecessary work, get your car done in estimated time frame. Before leaving on a road trip today, my driver’s side wiper blade started peeling off when I wiped it. A quick call and 20 minutes later new wiper blades installed! That’s excellent service.
Wow, Hayley Huffman is an old soul, she has the work ethic of a baby boomer and the team focus of a Navy Seal. I am extremely impressed. Management at this dealership is spot on with training and execution of optimal customer support. I thought buying a used car from a dealer was going to be a benign experience. I was wrong! Everyone from Hayley with her phone and sales skills to the other team members handling the test drive and transaction details. My treatment was equal to what I would expect for a new car sale. Utmost respect and care made me feel like a valued customer. It was well worth the 500 mile drive from York, PA to get a somewhat rare older CRV, I am ecstatic. Hats off to the Subaru South Blvd team, you are exceptional!! With highest regard, Dale McPherson
I bought a brand new Brz from this dealership in 2018. Overall cars works great, I just had couple minor problems. Both times I worked with Brittany and she was great. First, my coolant level was low, I brought car for a service, they did an excellent job taking care of the problem. They refilled it and ran pressure test to make sure there is no underlying problem with the car. Second time I had a problem with car not shifting well in cold weather. They kept car for several days and gave me a loaner. Even though they could not repro the issue, they did a good job communicating through the process. Once I got car back, I could not repro this problem anymore. I guess I will have to wait for cold weather to see if I will have this problem again. BTW, did I mention 15 minutes state inspection turnaround? You can not beat that :)
Very friendly and helpful staff. Bought my car there and get in serviced there as well.
Friendly and fast service!! Cory was awesome to work with. I'll definitely be using Subaru South Boulevard for all my service needs.
Chris Dillin, Service Manager, went above and beyond to walk me and my son through needed repairs with patience and professionalism. In addition Chris connected us with the Subaru Advocacy Center and was instrumental in making that process smooth and successful. Thank you Chris!
Just got service done here. Steven was super friendly and helpful throughout the entire process. Definitely will be back!
I’ve been to the service department twice. The first time for a couple of recalls and the second for mileage maintenance. Both times my advisor was Steven Truong. He was always very polite and helpful. He explained everything easily and with details so I would know what was going on. I enjoy going to the dealership rather than just a typical auto shop because the service team are very knowledgeable about the specific make of car.
I just returned from my first scheduled maintenance appointment at Subaru South Boulevard and was extremely impressed with the friendliness and professionalism of my service advisor, Brittany, and Melissa, who processed my exit paperwork. The waiting area was extremely comfortable and fully stocked with healthy snacks and coffee, which made the wait time fly by. Nobody enjoys having to get their vehicle serviced, but I had such a great experience this morning that I won't hold off on making my next service appointment when the time comes. Thanks so much!
Came in for an oil change appointment and was met by Brittany Schultz. Always treated very well when we come here and the entire team is very professional and friendly.
This morning I had the pleasure of meeting an outstanding service dept tech writers for a factory recall. Brittany was my contact person and checked for updates on my factory recall. She told me we can take care of the passenger seat airbag sensor and harness inspection. It took an hour to do the repair and paperwork. I was truly impressed as the staff told me where the hand sanitizer was located for the viruses prevention. Top of the line staff Miss Brittany and her co-workers were as a pleasant experience..Great job guys.
This morning I had an appointment to do work for a recall on my Forrester. When I arrived Corey Butler came over to help me. He was very courteous, helpful and explained all that would take place. It was a very pleasant experience and all of the staff were friendly and helpful. The area was clean and sanitized. I would recommend them for service it you need it.
Excellent experience at Subaru South Blvd. My service adviser, Ryan Murray, was a pleasure to work with. He honored my tight time schedule by completing my service ahead of schedule.
It is always a pleasure to get my car serviced at this dealership. All the service agents are extremely nice and truly care about your car and your well being. Today I had the pleasure of dealing with Corey who was extremely knowledgeable and a pleasure to work with. I have no reservations recommending Subaru South Blvd.
I've been using Subaru of South Blvd since 2013 when I purchased my Outback. The service staff are always friendly, available, and helpful. They've really upgraded the dealership the past couple of years. It's like a brand new facility. I was in there today for my state inspection and annual service. Special thanks to Steven T in service for the quality work and Melissa who made taking my payment so much fun.
In last week for a service and to replace a key I lost. Stephen was great On both service calls. Thanks!!
Had my vehicle in for an oil change and State inspection. Corey Butler provided exceptional service from the moment I dropped it off. He called me to keep me apprised of how the service was going and to let me know the outcome of my alignment check. Great service! Thanks again Corey!
As always, excellent service from Brittany Schultz!
Thanks to Corey for outstanding service and care. Going to this dealership is always a pleasure.
Went in for an oil change and tire rotation. Brittany was extremely nice and helpful! I will continue to go to this location for as long as I have this vehicle. Overall, great experience!
Had my 60k mile service done yesterday and Brittany Schultz was my service advisor. She was excellent! Friendly, thorough and efficient. I have gotten my Subaru serviced at this dealership since purchasing my car. She is my favorite advisor so far! Joe was my technician and did a great job. My Subaru runs just as smoothly as the day I drove it off the lot. Pam, at the cashier's counter, is delightful. She always has a smile on her face and radiates positivity. I will continue to return to this dealership and look forward to working with these fine folks again. Update 3-9-20 Just my luck, about a week or so after my 60k service my low tire pressure warning lit up. After work today I made it over to the dealership. a I worked with Steven, the service advisor. I ended up having a nail in my tire. Steven was quick to notify me and have the technician repair it. I was in and out in about 30 minutes. He and Melissa at the cashier desk were great to work with. Thank you Subaru South Blvd team!
Cory was a great service rep to work with!
Steven was a lot of help. My car was in and out very fast. Great service
I love going to Subaru of South Charlotte. They are honest, friendly, and knowledgeable. Brittany is awesome in the service department and Melissa is always so kind when you are checking out.
Cory was very helpful with my recall work.
Ryan was very polite, and explained what service was recommended for the 30,000 mile maintenance. When he said an engine filter I asked if they could see if it was needed before just doing it. He said yes, it was not needed so they didn't do it. My one complaint is I was there for 2.5 hours for an oil change, tire rotation and free car wash. Ryan did tell me upfront that they were about 30 minutes behind. It makes me wonder what good an appointment is though. By the way the car wash was excellent, they got the front bumper very clean.
I love this dealership. I bought my Subaru from here in 2017 and have regularly been back for tire rotations, maintenance, and oil changes because they treat me and my Subaru so well! Brittany and Melissa are particularly wonderful and always go above and beyond to make sure my car is well taken care of. They make each experience a great one. Thank you both for what you do!
RYAN MURRAY DID AN EXCELLANT JOB FOR ME TODAY
Got my WRX here a few years back. Probably the best experiences I had purchasing a car. So impressed with Subaru there is a good chance my next car will the same vehicle.
I went to service my car today and i had an amazing experience as usual , the service advisor Brittany was very helpful , she seems like love her job and i was greeted with a smile .Also appreciated that she have the knowledge about when she talks about the cars i was very impressed and in the other hand Melissa at the front desk was great , always calm and friendly .
Ryan Murray is excellent -- knows how to take care of business and his customers; a man of integrity. He follows up and gives good advice! Thank you Ryan!!
First rate...pleasant, courteous and timely....not to mention straight forward. It's has always been a pleasure stopping by for service (no they did not pay me to say that!!) See you next time and thank you and your group...Vg
Buying a new car can be a very stressful experience, but my wife and I recently had a very pleasant car buying experience at Subaru South Blvd. Our sales consultant, T.J. Nelson, was very helpful and knowledgeable throughout the process and served as an advocate for our interests. We came away feeling that we had gotten a good deal and were impressed with all the SSB staff that we dealt with including Chris, the business manager, and Brittany, the service adviser. Everyone there was very friendly and welcoming. We are looking forward to a long term relationship and a continuation of the high quality level of service that we received during the buying phase extending throughout the maintenance phase
Brought my 2018 STI in for its last warranty covered service. My service advisor, Steven Truong, did an incredible job walking me through everything. He new my brakes would have to be ordered and offered me a loaner vehicle. Followed up throughout the process and got the car back to me in tip top shape. This gentleman cares about his role and his ability to communicate and ensure things are running smoothly was greatly appreciated. I would definitely work with him again.
Although I did not purchase my 2016 Forester here (bought out-of-town), I use their Service Department for all my maintenance. I have had great experiences each time my car has been in for service. Most recently, Steven Truong, was my Service Advisor. He was very professional, thoughtful and addressed all of my needs in a very timely manner. Closing out my service appointment was Melissa at the cashier's desk. She was friendly, helpful and thorough! Great experience from start to finish.
Great experience here. The waiting room is very clean, modernized ambience, coffee, water, and free snacks. Corey was really helpful and quick with my oil change appointment. Lastly, Melissa is always in good spirits to take care of you when you have to check out. Great energy exhibited by the staff and I recommend anyone in Charlotte to stop by here for Subaru needs.
Corey is lovely! Great service and friendly faces! :)
Update 3/9/20: Still an awesome place that's always willing to accommodate. For this visit, I have to commend Steven Truong for being super polite and very knowledgeable about the service being performed. Waiting area has lots of amenities and is very clean. Keep up the fantastic work Subaru of South Charlotte! Popped in unexpectedly since I had problems installing new windshield wiper blades. Daniel, a service tech, walker over and put on the new blades in 5 seconds - I was on my way. This is just an example of service that I get every time I go to Subaru South Blvd. Every person who works there is super efficient, friendly, and knowledgeable. Quality customer care is what this dealership focuses on and it's consistent.
Had a great experience getting my car's one-year service by Subaru South Boulevard. Steven helped me out and reviewed exactly what would be completed, how long it would take (and nailed it down to the minute when we received the phone call that our car was ready for pick-up), and provided a loaner vehicle.
Always a great experience. Corey and Service Team is wonderful and always more than willing to work with you on whatever you need. Highly recommend to any and all.
Corey was extremely professional and kept me updated as my wrx was being serviced. The service was completed in under an hour on a Saturday, which is super impressive!
We recently traveled from NY to Charlotte. We had a problem with our Outback. We had hotel reservations in Florida a few days later so the repairs needed to be done without delay. I took the car into the service department. After hearing our dilemma, Ryan Murray was able to get me in for service quickly and the parts needed for the repair were in stock. The repairs were done and I was out the door in less than 2 hours. Also, the price was very reasonable. Everyone there was extremely pleasant and helpful. I highly recommend this dealership for any service you may need
Total friendly professionalism from everyone involved. I'd give 6 stars if I could. The facility is magnificent.
First visit to the service department was pleasant. Staff was polite, helpful and timely! Thanks Steven and Melissa for your service and kindness.
I always have a positive experience at Subaru South Blvd. Ryan is very professional and answers all my questions. I never feel pressured.
I have bought 4 cars from Subaru South and had almost all the service on those various cars provided by this dealership. I have always had a wonderful experience with Subaru South Blvd. There folks are personable, competitively priced and honest to a fault. I have especially enjoyed dealing with the Service Advisor Brittany Schultz. She really knows her business inside and out and always greets me with a smile and I know she always looks out for the best interest for her customers. I strongly recommend this dealership for sales as well as service and plan to continue to do business with Subaru South Blvd for the foreseeable future.
Subaru South Boulevard is my go to service department for my wife's Outback. They are very kind and always have a loaner vehicle for me (no matter how long the service will take). Mr. Steven Truong helped me last time I was there and was very respectful. He kept me in the loop about my vehicle. We chatted about living in Charlotte and other things while I was waiting to get my vehicle back to leave. He was willing to even walk me out to my car with an umbrella to make sure I would stay dry. I respectfully declined the umbrella, because my car was only a few feet away. The kindness and respect sets this service department apart from many others.
Excellent experience yesterday with Steven Truong in the Service Department. Took my Forester in for an airbag recall repair. Very professional service and so nice to have a loaner to use! Highly recommend Steven and this dealership!
The service team at Subaru South Blvd are terrific - I feel they are truly there to help me care for my 2011 Outback as if caring for their own. Corey was very helpful yesterday, including getting me in and out in around half the time I thought it would take. Thanks, guys! And thank you, Corey, for doing a thoughtful, professional job for me. And thank you for complimenting me on the condition of my car, which makes me feel proud. Always nice to hear. See y'all next time!
Corey Butler and Stephanie were very helpful!
Had a wonderful experience with Ryan Murry, Subaru south Boulavard is top shelf.
Ryan helped me throughout the process when I needed to bring my Accent in for some factory recalls. These are normally an Inconvenience. But Ryan made this as easy as it can possibly be. I drop my car off before work, they had the loaner car ready for me so I can get to work, they called me when all the repairs were complete, I returned after my workday dropped off the loaner and they gave me back my car. It was the simplest process ever. Everyone was polite and courteous and made something that is normally a pain in the tail a pleasant experience. Thank you Ryan and to the service team at South Boulevard Subaru!
Melissa is always super nice when I call or come in, very helpful! Corey Butler was very friendly and professional, great customer service!
I had such a great experience. My car was towed to the South Blvd dealership after hours. Luckily, David Butler was still there and was able to help me even though they were closed. I am so grateful. Throughout the process of my car getting worked on, Brittany Schultz called me regularly and updated me on the issues with the car. They were so kind and informative. I can't thank them enough for their hard work.
Had my car serviced this weekend. Corey was so helpful. The check in went smoothly, and he even arranged a loaner as the job was lengthy. Truly fine service!
Very fond of this dealership. I bought a used Subaru from here last year and have entrusted them with my service needs, too. From the sale perspective, I was treated respectfully and not pushed into anything nor rushed to close. It was a pleasant experience. On the service side, I've always been impressed. My partner and I both were taking our cars to John who has since retired. Now, we've been helped by Corey, who is super easy to work with and a great person in general. I recently took my car in to get a nail removed from my tire and get a rotation which were both completed in under 40 mins from bringing my car in to paying for the repair. Additionally, I made the appointment earlier that same day, which goes to show how efficient and quick this service team is and how well they perform. Thanks to the Corey, Pam, and the rest of this great team for an awesome experience every time.
Great dealership and services. The Service Advisor Steven Truong have excellent customer service.
Shout out to Corey and Pam for providing an excellent experience today! Came in for my second service here and will be back.
Great experience, when taking car in for two minor recalls. Drop off early, left it for the day. Steven Truong was our service writer, and he was in contact s needed. everyone who works is very friendly and accommodating! Highly recommend this dealership. Thanks for a great experience!
I went in for a software update on Thursday and learned that my battery was leaking acid and on the verge of dying. Big shout out to Brittany Schultz for keeping me in the loop of things throughout the entirety of my visit! Keep it up.
We have had our Subarus serviced at Subaru South Blvd. for years and have always had a pleasant experience. The past few visits I have had the opportunity to work with Brittany Schultz who is always courteous and knowledgeable. Thanks for all you do!
As soon as I got out of my car for my appointment I was instantly greeted by Corey. Helped me get my information and made sure the techs used a special lug removal tool. I was at ease knowing my car was in good hands. Then when I was getting a part for my Subaru, Mrs. Pam helped me out. She is always smiling and willing to help anyone. Even heard her offer to throw garbage away from a customer. Your team goes above and beyond. I will be coming back to this dealership for sure. Thank you all for making me feel like if I was at my house.
Love the Subaru family! Brittany has been my service rep a couple times for my routine oil changes and maintenance. She is always so friendly & takes great care of me. Thank you for such awesome service Subaru South Blvd!
Always excellent service. Brittany and Frances took great care of me.
I dropped of my car today for an oil change, and inspection. I work night shift at the hospital and I was able to drop off my car, go home and sleep then come back and get my car. Everyone was friendly and greeted me with a smile and were so helpful after a long shift. Ryan and Brittany met me at my car and took over. They were wonderful! Melissa explained to me she could call and let me know when it was ready so I can rest. She is the best! Thank you for everything!!!
Very professional service department
Took my Ascent in for three recalls. Steven in service was excellent. Great customer service!! Melissa at checkout was great too. They gave me the best service I've ever had there!
Had great interactions from Corey (service advisor) and from Pam at checkout. Both were kind and easy to work with.
Cory had excellent communication and was a pleasure to work with!
Steve & Melissa were courteous, professional and friendly! Service was completed earlier than had been advised. Wonderful experience. Thank You
The dreaded check engine light came on... ugh. Called Subaru South Blvd. and they got me in same day. Not only that, as soon as I pulled in Brittany Schultz was there to greet me. Brittany was knowledgeable, engaging, and kind. She quickly diagnosed the problem, pulled a technician and had the car fixed in 10 minutes. She worked with a sense of urgency and thoughtfulness that is rare anywhere, but especially at a car dealership. I’m so glad we bought a Subaru!
Today I brought my car into Subaru South Blvd thinking I was going to see Jon as we are Not a family that likes change at all but I was Pleasantly surprised Steven Truong is officially our go to Service Advisor from this day forward. Steven is professional, and pleasant to work with, I felt very confident in leaving my car with him knowing without a doubt that I received the best service and didn’t get bogged down with the bs fluff to boost sales. To say Steven is a Great Service Advisor is not doing him justice he goes above and beyond, for the customers he works with Subaru South definitely won the employee jackpot when they hired Steven his customer service is nothing short of excellent!!!
I have never had such an easy & relaxed experience at a dealership. Corey & Pam were pleasant & knowledgeable and got me back on the road in record time!
Just went in for an oil change for my 2017 Subaru STI. Brittany was extremely helpful in the process and was very efficient. Great staff and very clean facility.
Britany S, service advisories was thorough and efficient in getting my car repaired.
Brought my Crosstrek in this morning for its 12 month service and state inspection. Intake was super easy, and the team finished with my car in only about 30 minutes! Thank you Steven Truong and Melissa!
I purchased a pre-owned 2018 Forester — my first car in 15 years. It's also my first Subaru and I LOVE how the car drives and how safe it makes me feel. Steven and Melissa at Subaru South Blvd get how I feel, too. Their attention and service during my first maintenance checkup were impeccable. The same goes for the team who just replaced my front bumper after running over a large boulder on the backside of Grandfather Mtn. The rock came barreling off a steep cliff and lifted both passenger-side tires up about 50 degrees. The car almost tipped over, but didn't. It took two people to lift that rock out of the middle of the road — it's now planted by my garage, serving as a reminder why I drive a Subaru.
Cory and Pam are polite, knowledge ,and thorough .
I love taking my Subaru back to the company everytime I need anything done to it. I feel very welcomed and everybody is super nice, patient, and they answer all of my questions. I honestly trust them with anything my car needs. Special thanks to Cory for helping me all the time. And make sure to meet Pam at check out, she definitely makes you leave the place with a smile on your face.
Corey Butler was very helpful and professional.
I appreciated the prompt courteous attention to my recent service request. Mr Ryan Murray was efficient and obviously well prepared to answer any questions or to address any concerns I might have. Thank you. J Fred Barr
RAYN MURRAY DID A VERY GOOD JOB TAKING CARE OF ME!
Corey Butler, Service Advisor, did a wonderful job of explaining to me the process for replacing the passenger side airbag (under recall) on my 2006 Impreza. He also told me how much time it would take and was right on the money. All in all, it was a very pleasant experience.
No appointment but still got me in and out in about 90 min
Corey in the service department did an awesome job helping me with my 2016 Crosstrek the other day when I took it over for a 60K maintenance. Put me in a 2020 Outback as a Loaner, that was great!
As someone who recently got her first big girl job, one of the natural first steps a few months ago was to buy the Subaru that I had been looking at and researching for years! As naïve as I feel sometimes with car-related things (we're working on that), Subaru at South Blvd has always made me feel comfortable and educated about my car. If you're in a similar situation (and even if you're not), I highly recommend Brittany Schultz in the service department - she's super friendly and has answered my many questions that have come up. My parents have always taught me to be skeptical of dealerships, but this is absolutely one of the good ones!
My husband and I have a new 2020 Subaru Ascent. We brought it in last week for the 6000 first checkup. Corey in the service department was very professional and helpful with scheduling and explanations. He is a great person to deal with at Subaru! Linda and John Staton
Cory enlisted the help of Chris to remove an insert in the console lid so my pocketbook would fit in the storage area. Chris had a great idea to remove just the center section of the insert leaving a frame around the part of the insert that attached to the bottom of the lid. Mission accomplished, and now the Subaru console will no longer get between a girl and her purse!
Corey was friendly, professional and detail-oriented . Further, he took time to call me multiple times to update me on the status of planned repairs on our 2012 Outback. We'll be back.
Had my 60k mile service done yesterday and Brittany Schultz was my service advisor. She was excellent! Friendly, thorough and efficient. I have gotten my Subaru serviced at this dealership since purchasing my car. She is my favorite advisor so far! Joe was my technician and did a great job. My Subaru runs just as smoothly as the day I drove it off the lot. Pam, at the cashier's counter, is delightful. She always has a smile on her face and radiates positivity. I will continue to return to this dealership and look forward to working with these fine folks again.
Steven Truong and Melissa were very knowledgeable and professional. Made the service my car needed great!
We just recently moved to NC, when we purchased our Subaru in NY we were told it was free oil changes for the life of the vehicle. Unfortunately, it didn’t carry over to NC. Disappointed and frustrating to say the least. Our Service advisor did what she could in her ability to take care of us. However, the difference in good customer and excellent customer service is going above and beyond. Brittany did just that, thank you for for kindness. You have made a customer for life.
Having an awesome first maintenance service for my new Subaru Crosstrek. Thank you Brittany Schultz for such a great service experience. I love my Crosstrek and have received great service at Subaru South Blvd.
I haven't taken the Bru in for awhile. The wife has been taking it in for its services . I was surprised when I showed up for service this time. The remodeled drop off area and service waiting area is great. Leagues ahead of what it used to be. Drove right in and Steven came right over and got thing started immediately. The amenities in the waiting room were wonderful and appreciated. The Bru was just in for some routine services and I was in and out in a very reasonable amount of time. Steven and Melissa were great to deal with. It is good to see the quality of the service you get from Subaru South Blvd. is as good as the quality of the Subaru vehicle itself.
Excellent customer service here from everyone especially from Brittany Schultz
Thank you Corey Butler for the phenomenal customer service at Subaru South Blvd today!! I cannot say great enough stuff about this guy!! Wow! He was friendly, communicative and super helpful. Another great experience with my 60k service on my Outback. Need a ride to work, no problem. Corey gave me a loaner. Need some additional things done, no problem! Corey made it happen. He escorted me into the service garage and walked me to my car on the way out. He did it all with a smile from the moment I walked in the door at 7:45 am. Corey is a customer service maniac! Give this guy a promotion, a raise and an extra day off for his hard work and dedication to giving customers an overall amazing experience. Keep up the great work, Corey! The icing on the cake for this experience was that he and Pam were waiting for me with my keys and receipt. They explained the work that was completed and checked me out quickly. Thanks so much! It’s easy to recognize their superior service at Subaru South Blvd.
Awesome dealership! I have bought 2 Outbacks here. Everyone I have dealt with here has been friendly, helpful and "real." Now I am back every few months for service. All the service managers, cashiers, etc have all been nice and I could tell they were trying to get my car serviced quickly so I wouldn't have to spend extra time waiting. In particular, Brittany, Pamela and Melissa have been awesome! Thanks ladies, keep up the good work, and please don't change.
Quick and easy - they made my service appointment hassle-free.
I stopped in to get my air checked before a road trip and Corey let me know my car actually has a crucial safety recall. He promptly had it fixed for free and informed me of upcoming maintenance I’d need. I appreciate the thoroughness this location always provides!
Brittany is very professional and thorough.
My thanks go out to Brittany, Melissa and Chris. I'm from out of state and have taken my car to different mechanics in this area three times for a grinding noise I sporadically heard when applying the brake. No one could hear the noise, nor find anything wrong. Within a few minutes of being at your repair shop, they heard what I was hearing. They not only fixed the problem, but informed me of other maintenance that was due. I appreciate how they kept close contact with me, letting me know everything that was being done and the time frame estimated. I am also thankful that, even though I was from out of town, they allowed me to have a loaner while the work was being done. Thanks again to a wonderful staff that has great customer service skills.
South Blvd Subaru is the best! Every time I bing my car in, the employees are great. Case in point, I had a recall on a part in my Forester. When I pulled up, I was greeted by Brittany Schultz, who took care of everything. She was pleasant and polite. Before I knew it, my car was finished and Brittany and Melissa Baker we’re checking me out. I’m new to the Subaru “family” and I’ve been very impressed with level of service and care the folks at South Blvd Subaru provide.
This was my first visit. From the moment I drove in and met Service Advisor Ryan Murray, the experience was 5-Star.
Cory Butler was friendly and explained the process in detail.
It was my first time getting service after purchasing new vehicle. Service advisor Steven was very helpful and he was very helpful with the process. Melissa was also helpful and very kind with me at the cash register. Overall the service was smooth and fast. I would definitely come back later for other services.
Recently went in for service and recall work. I was grateful they squeezed me in because they looked packed. Brittany and Chris D were awesome.
Thank you so much Melissa Baker for taking care of my Mom. You were so friendly and took the time to listen to her. I appreciate your awesome Customer Service. A lot of times people feel like they are rushed through the process. You smiled and made us feel welcome to the Dealership. We will definitely recommend friends and family to the Dealership.
Great professional and friendly service from Brittany Schultz and Cashier Melissa. This is the second visit where I had the pleasure of dealing with these wonderful women and I hope all my future visits are this enjoyable.
Been going there for 12 years, customer service is always awesome. Corey was gracious and helpful today, even on a simple routine service.
Chris Dillin is wonderful to work with. Very friendly and knowledgeable.
Corey thanks for a quick in and out and for checking my car profile.
They were timely and accurate in the estimate & completion of the work I needed done. Cory Butler was helpful and great to work with.
I have always had great experience with Subaru South Boulevard, starting from when I got my Subaru. I go back to them for service each time. Steven Truong, the service advisor who worked with me during my scheduled car service this time, was very helpful and professional and added to the Subaru south blvd experience.
Cory and the team were great! I was in and out a lot faster than expected. Always pleasant and attentive service.
Thanks to Brittany to get my service set so quickly and to Steven for his assistance today.
Took my Subaru in for oil change and maintenance. Corey was my service rep, he was very attentive and had patience
I worked with Corey and Ryan to have my 2004 Subaru looked at twice in the last month. They were extremely helpful and accommodating in answering all the questions I asked. Prices I found to be reasonable even when compared w/ some local shops. If you need someone to talk with about your car, it's maintenance and other options I highly suggest you give them a call. They were even happy to provide me with a car to drive while my car was being looked at. I'll be back for sure. Great experience!
Brittany Schultz took my car in, diagnosed the problem, and had the problem corrected in 10 minutes. She was engaging, kind, and handled my problem with sense of urgency. I was so impressed. So happy we bought a Subaru!
Brittany Schultz was friendly, professional, efficient, and accommodating when I dropped off my car for service! She went out of her way to help me transfer a stroller to a loaner vehicle and she was patient when I needed additional information for my car insurance!
Steven Truong is the man!!! Extremely friendly, knowledgeable and just an all around gentleman. He made our experience at South Blvd Subaru a pleasure. Absolute STELLAR dude.
Steven Troung provided us with excellent customer service when we brought in our cars for service. Processed us quickly, explained all of our options, and was friendly and enthusiastic. A+ service!
Steven Truong, service advisor was great. Gave me a loaner until service was finished on my Impreza will definitely buy another ,Subaru from there.
Went in for routine maintenance, both of the associates that helped me- Steven and Pam were great. Someone in the waiting room put on what looked like a horror movie. While I have a pretty twisted sense of humor and can appreciate all of these older folks being disturbed, the quickness of the staff reacting to changing the channel was noticed. Maybe next time..
I went for service today and other inquiries about my car and the service advisor Steven Truong was very helpful .he explained every question i ask and was very informative .Always a good experience to service my car on this location.
The customer service and professionalism of the staff was awesome. They are quick and always helpful. Brittany greeted me and Chris was very helpful with telling me about what I needed to have worked on my car. Pam Continued the great and customer service with helping me plan my next visit and pay for my oil change. Thank you Subaru SOUTH BLVD!!
We had a very good experience here......friendly, concerned, and efficient. Cory Butler was especially helpful and polite. He kept us informed and that was wonderful for two senior citizens! The cashier, Pam, accommodated us as we had a hard time getting back there due to heavy afternoon traffic. Just know we will be glad they are our service people!
Fastest oil change and car service! Thanks to Corey and Melissa for amazing customer service!!
Melissa and Corey were great! Professional and courteous.
Excellent prompt service on our Legacy & Cory could not have been more attentive to my wife and I. He was also very clear explaining the service work to us. He was a pleasure to work with.
Took my Subaru in for oil change and maintenance. Corey was my service rep. He was so patience and nice. Then when it came time to check out. Pamela at check out window was so nice. Keep some stuff for me so I could give blood since South Blvd Subaru was hosting a blood drive. Wonderful Subaru dealership! I love my Subaru...
Went in for some warranty work on my wife's new Ascent. Corey apologized since the 20 minute service would require slightly more than an hour wait. He did not hesitate to offer a loaner, even for only an hour, so that I may get some errands done. I declined the loaner and waited onsite. To my surprise the car's work was done in less than an hour. Kudos to Corey and the Service Team for the friendly and over the top great experience. We will continue to come back to South Blvd Subaru for our cars.
I will always buy Subaru because as a nurse I need a reliable vehicle despite the weather, and they are fun to drive. I will be buying my next vehicle next spring from South Boulevard Subaru because of John Falk in service. Not only has he never steered me wrong, he takes care of making sure my Legacy is in tip-top shape, because, as a nurse, not going to work is not an option.
Nice dealership. I like the staff we dealt with.
Great, honest, trustworthy, folks who truly care about taking care of all 3 of my cars ... David Butler (Service Manager) and his crew have been doing so for the last 20 years ... since they were a Saturn Dealership! Yes! I rate them with at least a 5 Star Rating!
Very personal service. Cost Efficient and quick!.
Super friendly. Went in for scheduled maintenance. In and out real quick.
Good, quick service.
Ryan in Service Department is excellent and honest. A great reason to keep coming back.
Absolutely hands down the best dealership in town! Shout out to Nick Bolen and his service director Scott! These guys went over and beyond to ensure I was able to get my vehicle!!! Thank you doesn’t even begin to convey my gratitude.
Subaru South Blvd
9201 South Blvd
Charlotte, NC 28273