The 2019 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2019 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Subaru South Blvd dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

CMPD Animal Care and Control
Just Water 4 Haiti, TerraCycle
Classroom Central, Pinewood Elementary School, Montclaire Elementary
Friendship Trays, Salvation Army Boys and Girls Clubs, Delhom Service League
Partners 4 New Hope, Inc, Leukemia and Lymphoma Society of NC

 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Love Promise Stories from Subaru South Blvd

Subaru and Subaru South Blvd believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Subaru Loves Learning - Teacher Appreciation Week  –  Yasmine Y

Food and fellowship make for an excellent introduction! Subaru South Blvd provided lunch for the staff of their new Subaru Loves Learning partner, Montclaire Elementary School, on Tuesday, May 7th. In addition to ordering and delivering 20 extra-large pizzas from Costco for the staff of 80 to enjoy, Subaru South Blvd also provided raffle prizes to show appreciation for the dedication exhibited by the Montclaire staff. During this visit, we were also able to discuss other ways that Subaru South Blvd and Montclaire Elementary could partner throughout the year and not just during the upcoming science book donation delivery. This conversation led to involvement with the Subaru Loves the Earth Terracycle recycling program through collecting coffee, tea and creamer pods from the staff and a Subaru team member participating in End of Grade testing as a proctor.


Sara's MVP Blood Drive / Swab For Mike  –  Sara P

The Leukemia & Lymphoma Society (LLS), OneBlood.org, BeTheMatch, and Subaru South Blvd hosted a blood drive on May 3rd to honor the life of Mike Pross. The local chapter of LLS introduced us to Sara, who wants people to understand the importance of donating blood. BeTheMatch created a special link: join.bethematch.org/SwabForMike Sara’s story: “…Because of the gift of lifesaving blood and platelets, I got to spend another year with my daddy...” “On September 4, 2017, my life changed forever. It was on this fateful day in a cold, sterile hospital room that my dad was given a death sentence. As the chart was read, the words: “leukemia; terminal, four months” echoed through my mind. My parents spoke in hushed whispers as if my 17-year-old brain would somehow not comprehend and be spared the agonizing pain and fear that cut through my heart. This could not be happening I shouted to the injustice inside my head! My dad is strong and fit and only 52. My dad was a faithful man of God, who had dedicated his legal practice to helping so many others. He was always so strong and confident, but at that moment, I overheard the strongest man I had ever know to confront the fear of his own mortality. I overheard my dad ask my mother, “You know, I have spent 20 years helping clients who have developed blood cancers from exposure to chemicals. I have probably helped thousands of people and I know if given the chance, I could help thousands more. But now, I may die from the exact same cancer. Why do you think God took me out of the game?” I fought back tears when silence was the only answer he received…I began researching Acute Myeloid Leukemia: the most aggressive form of leukemia. With this form of blood cancer, the bone marrow stops producing red blood cells. My dad could only be kept alive through blood and platelet transfusions that he received from the donations of others. He needed to receive transfusions of 2 units of blood and platelets every 3 days. For the next year, he survived solely on the blood that he received from donors…there was a 4% chance that a bone marrow transplant may save his life. As his only child, I would only be a 50% match, but it was better than nothing. To say that I was overjoyed to be able to save my dad’s life would have been an understatement! I began the intensive preparation…One week before the transplant…my dad came down with pneumonia and was no longer eligible for a transplant. We continued to hold out hope that he would regain his strength and the transplant would be rescheduled, but the cancer was too strong for his chemo beaten body. On August 16, 2018, my dad was barely able to speak. I held his hand and willed strength into his frail body through my fingers. I could tell he was suffering but he would not leave me. I knew I had to give him permission to rest. With all the courage that my teenage heart could muster, I whispered, “Daddy, I’m going to be okay. I promise I will go to college and make you proud. You can rest now.” He couldn’t speak, but I know he understood because a tear rolled down his face and with one last squeeze of my hand, he closed his eyes. I have decided that I will not let my daddy’s suffering go in vain. I have decided to register to Be A Match and I will do everything in my power to be the life-saving substance that I hoped to be for my dad. I will pursue a career in oncology nursing and dedicate my life to finding a cure for cancer. But what I have learned through this process is that you do not need to be a medical professional to make a difference. I have immense gratitude for the oncology team that gave my family hope, but it was the blood donors that gave me one more year with my daddy who are the real heroes of my story. Please do not ever take your blood donations for granted. Without weekly transfusions, my dad would have survived less than 3 weeks. You gave me one more year with my father. But on November 21st, I learned that you helped to do so much more. On this day, I learned that as a result of my dad’s participation in the clinical trials, the FDA had approved the treatment for AML patients. It is believed to be the cutting-edge treatment for leukemia patients and may even lead to a cure. Had he not been able to receive constant transfusions, he wouldn’t have been eligible to participate in this trial. My daddy did not live to hear the groundbreaking FDA news, but something tells me he is looking down now smiling. If I could relive that fateful day outside his hospital room, I would have an answer to break that deafening silence. I know now what I did not know at the time: My daddy WILL continue to help thousands of people suffering from blood cancers - his final contribution would be his best one yet! If I could go back in time, I would burst in that cold hospital room with this knowledge and I would yell, “Daddy, God didn’t take you out of the game, He just promoted you to MVP!”


Subaru Loves the Earth on Earth Day  –  Whitney M

We were grateful for the opportunity to display vehicles at Ballantyne Corporate Park’s annual Earth Day Celebration and use the event as a way of publicizing our partnership with TerraCycle and encourage the public to bring us items that would otherwise end up in landfills. Pre-event publicity included a segment on a local news program with a Subaru Outback (complete with rescue dog in the back for good measure!), the new Zero-Waste display and a Zero-Waste box. In anticipation of the TV segment, Terracycle generously provided bracelets, a 3-ring pencil pouch and stickers as visual elements for the TV segment and then to give away at the event. We spoke briefly about SULEV technology and the availability of a Crosstrek Hybrid. We then challenged viewers and event participants to bring us coffee pods to recycle. The event was held under a tent in the middle of a corporate office park, so we appealed to the office workers to collect pods, from both home and their office, and bring them to the display during the event, or at any time to Subaru South Blvd. We collected pods that day and have since had Subaru owners drop by the dealership for more information on how to recycle using this program. With over 9.8 billion of these hard-to-recycle pods produced in just the first 10 years they have been available for home use – enough to circle the Earth 10.5 times - we are excited about the opportunity to recycle them into useful products.


Subaru Loves Learning at Pinewood Elementary  –  Yasmine Y

The Subaru South Blvd team generously gave of their time and their books. 150 to be exact!! Our scholars were pleasantly surprised when their principal, Ms. Natashia Pegram, walked into the third and fourth grades classrooms at Pinewood Elementary. Following behind her was the Subaru team and boxes filled with books, school supplies and bookmarks with handwritten notes of inspiration by their customers. Their faces of excitement were priceless. These aren’t just any books, they are all recognized and stamped with the logo for Excellence of Science. We are so thankful to you Subaru for selecting our school to receive such a wonderful gift of reading. Thank you!


Pet Safety Day  –  Melissa K

On July 13, 2018 we loaded a Subaru Crosstrek with supplies we purchased for the kitten nursery – that was at “cat-pacity” – along with a donated Sleepypod carrier and harness and headed over to our shelter-partner, CMPD Animal Care and Control in Charlotte. We spent the morning with Jon Wilson of Wilson’s World (Part of the WCCB Rising morning show) and Animal Control Officers to talk about pet safety. Enjoy the video Wilson made as we unloaded the donations! https://youtu.be/-FWs3fWXDUA In preparing for the event, our focus was on all aspects of safely travelling with pets. We wanted to emphasize the commitment shown by Subaru of America when they partnered with the Center for Pet Safety to determine which safety harnesses were most effective in 2013. Sleepypod earned high marks, so I reached out to them hoping for ideas on helping our viewers visualize the importance of properly restraining pets while in motion. They graciously sent a Sleepypod Mobile Pet Bed and the latest version of one of the Click-It harnesses that earned high marks in safety studies. They sent literature for us to use, not only on this day but to build a display around pet safety during all of our ‘Subaru Loves Pets’-themed events. We were asked to continue using the donated items to encourage pet safety in our community. We secured the Sleepypod in the rear seat using the seatbelt as instructed thus creating a safe way to transport a small dog or cat, eliminating potential injury to the pet or to the human occupants in the event of a collision or sudden stop. One of the dogs available for adoption ‘modeled’ the Click-it Harness during the broadcast. We demonstrated just how hot it can get in a vehicle – even with the windows cracked. No real dogs were used in this demonstration. We placed a thermometer in a closed CMPD vehicle and watched as it warmed up. Even though the weather was atypically cool and cloudy, the temperature rose steadily to over 90 degrees in a short period of time. The officers explained what to do if you become concerned for a pet’s safety and the owner cannot be located. Of course, we visited the kitten nursery. We learned how to feed baby kittens with formula in June on another visit to the shelter to highlight the need for fosters to socialize the kittens as they aged out of the newborn rooms. Socialized kittens have the best chance of finding their forever home. We want to thank the Wilson’s World team for always making a difference through highlighting needs and educating viewers on how they can get involved. We also wish to thank CMPD Animal Care and Control for the outstanding job they do for our community!


Subaru loves learning at Pinewood Elementary  –  Yasmine Y

The Subaru South Blvd team generously gave of their time and their books. 150 to be exact!! Our scholars were pleasantly surprised when their principal, Ms. Natashia Pegram walked into the third and fourth grades classrooms at Pinewood Elementary. Followed behind her was the Subaru team and boxes filled with books, school supplies and bookmarks with handwritten notes of inspiration by their customers. Their faces of excitement were priceless. These aren’t just any books, they are all recognized and stamped with the logo for Excellence of Science. We are so thankful to you Subaru for selecting our school to receive such a wonderful gift of reading. Thank you!


"For the Love of Pets" Day  –  Melissa K

On Saturday, October 13th, 2018, CMPD’s Animal Care and Control Shelter provided free spay and neuter services, rabies shots and microchip implants for local pet owners in partnership with Subaru South Blvd and a grant from the ASPCA. CMPD’s Animal Care and Control Shelter provided 202 rabies vaccinations, 161microchips, 111 pet identification tags, and 64 spay/neuter surgeries. The 161 microchips were the second largest amount ever given by Animal Care and Control in a single day. The number of services provided Saturday were comparable to an entire month according to Animal Care and Control. The cost of Saturday’s clinic was roughly $4,000. A grant from the ASPCA, through a partnership with Subaru South Blvd, paid for the fees, as well as enabling fee-waived adoptions all day. A total of 29 pets found their forever homes: 17dogs and 12 cats. Local, pet-related vendors were on site giving away free samples and providing educational materials to event visitors. A local photographer, Anne Oberlander, generously donated her time to take fall-themed pet and family photos using items loaned by The Hunter Farm of Weddington, NC. The community’s participation shows just how much county residents care about their pets. Many thanks to Subaru of America, the ASPCA and CMPD’s Animal Care and Control for making “For the Love of Pets Day” possible and to the vendors who donated their time and resources to make the event a success.


Giving Is Always Better Than Receiving  –  Cathy B

When Subaru South Blvd. owner Gary Porter walked into Alice Swann’s cancer treatment room to introduce himself and present warm blankets and Subaru customer care cards to both her and her caregiver, he never expected to be told that between the 2 women, they owned 3 Subarus. And that’s how it went all afternoon; first, a patient who shared with Gary the story of her husband’s Subaru saving his life in a crash with a tractor-trailer just last month. Another patient revealed that he and his wife own 2 Subarus, and another that he had recently given his Subaru to his wife. He can’t drive anymore because of his illness and wanted her to drive him to his treatments in his Subaru. While the purpose of delivering blankets had nothing to do with sales and everything to do with giving back to local cancer patients at Levine Cancer Institute, it was wonderful to hear that the Subaru reputation for safety is hugely recognized. Thank you to the Porter family for caring about others in your community. The Leukemia & Lymphoma Society is so proud to partner with you each summer.


Subaru Instills a Love of Learning  –  Bridgette S

The mission of the Subaru Love Promise says “Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to showlove and respect to our customers and to work to make a positive impact in the world.” Shown below, Subaru instills a love of learning into elementary students from Nations Ford Elementary School.The students of Nations Ford Elementary want to thank Subaru of South Boulevard for being an important partner of the district over the last several years through the Subaru Love Promise initiative. Subaru of South Blvd has supported both Sterling Elementary and Nations Ford Elementary with gifts of donated books. These gifts are a much needed addition to the library and school because they are nationally recognized for their educational content! Charlotte Mecklenburg Schools appreciates Subaru of South Boulevard!


Smiles and Sunshine All Around  –  Cathy B

It's never a bad idea to begin a weekend putting smiles on other people's faces. Staff and volunteers from The Leukemia & Lymphoma Society, NC Chapter (LLS NC) teamed up with Subaru South Blvd. employees to deliver warm blankets (chemotherapy does have a tendency to make patients cold) and messages of love and hope to those battling cancer at Levine Cancer Institute in Charlotte. Glenn Scott, a 20 year non-Hodgkin's Lymphoma survivor and Charlotte LLS NC Trustee, along with his daughter, Hannah; Tom Davis, a 12-year non-Hodgkin's Lymphoma survivor and Patient Access Volunteer for LLS NC; David Hirsch, a Multiple Myeloma support group leader in Charlotte and LLS fundraiser, and Subaru South Blvd. employees, Whitney, John, Doug and Cameron jumped into action handing out blankets and words of encouragement. What better message is there for someone experiencing perhaps the darkest time of their life, that there stands before them people that understand exactly what they're going through and survived. Glenn and Tom brought smiles and sunshine to the patients as testament to the power of positive thoughts. Thank you Subaru South Boulevard for your generosity and thank you, Levine Cancer Institute for partnering with LLS NC!


Subaru South Blvd Delivering Warmth and Hope  –  Whitney M

We were pleased to partner with The Leukemia & Lymphoma Society, North Carolina Chapter, to deliver warmth and hope to members of our community undergoing chemotherapy at Levine Cancer Centers. Our team visited multiple locations in the area and presented blankets, as well as messages of hope and caring, written by visitors to Subaru South Blvd in June and July. The blankets were part of an initiative known as the Subaru Love Promise and Subaru Loves to Care.


Subaru South Blvd Delivers Warmth and Hope  –  Whitney M

Throughout the month of June team members from Subaru South Blvd supported their local community's health and wellness by partnering with The Leukemia & Lymphoma Society. Subaru South Blvd asked customers and team members to share their Messages of Hope with those fighting cancers in the local community and provided a co-branded Subaru Loves to Care and The Leukemia & Lymphoma Society bracelet to customers in an effort to raise awareness. Subaru South Blvd also committed to delivering blankets to cancer patients in the local community. 100 blankets and Messages of Hope were delivered to Levine Cancer Institute clinics throughout the metro area throughout the month of July. We are indebted to Cathy Bloomberg for coordinating this huge state-wide effort and ensuring the blankets and messages reached those in need.


Nature At Night Launch of Trails and Tails  –  Emily L

On October 17, 2015, Subaru South Blvd joined Share the Love Hometown Charity Partner, Shelter Pet Enrichment Fund and Shelter partner, CMPD Animal Care and Control, to launch Trails and Tails and inform the public of the "Clear the Shelter" adoption event taking place a week later at the shelter. The first Trails and Tails event is November 14th at McDowell Nature Preserve. This community dog walk event will take place every month on the 2nd Saturday at a different Mecklenburg County park. http://www.meetup.com/Trails-and-Tails-Meetup/ The cute puppy representing all of the animals at the shelter that need forever homes has a home of his own - with the volunteer!


Subaru Loves Learning Book Drive  –  Bridgette S

In an effort to support education and work to make a positive impact, Subaru South Blvd team members and customers participated in the Subaru Loves Learning Book Drive throughout the month of August as part of a larger Subaru of America, Inc. (SOA) effort called the Subaru Love Promise The book donations provide outstanding, prize-winning books to elementary school students in order to engage young learners in the world of science and inspire them to want to learn more. All of the prize-winning books are science, technology or engineering related. The 150 books collected by Subaru South Blvd were presented to Sterling Elementary School on October 9, 2015. It was a pleasure to meet the dedicated educators of Sterling Elementary and members of the Charlotte-Mecklenburg School system's IT department, who have committed to reading to students throughout the year.


Classroom Central  –  Karen P

Classroom Central's mission is to equip students living in poverty to effectively learn by collecting and distributing free school supplies. Subaru South Blvd supports this mission, along with sister store Subaru Concord, by providing the community with convenient locations and expanded delivery times. School supply donations are delivered to Classroom Central by Subaru team members as donations are received. Community members may receive a receipt for their records from our cashiers.


Subaru Loves to Care - "Give a Pint, Get 2 Quarts"  –  Laurie `

On September 1, 2015, Subaru South Blvd hosted a blood drive with the American Red Cross. Donors were offered a 50% off oil and filter change coupon for participating. A number of Subaru South Blvd team members also made life-saving donations, as well as our favorite Subaru District Sales Manager, Eric. While we would have liked to collect more units toward our goal for this inaugural event, we will strive to increase participation in the future. We appreciate all of the community members, customers and team members who took time to give.


Subaru Loves Learning Book Drive August 1 - 31  –  Danielle S

Join us in our Subaru Loves Learning initiative during the month of August! We are partnering with the American Association for the Advancement of Science (AAAS) in donating science books to Huntingtowne Farms Elementary School and Sterling Elementary School in the Charlotte Mecklenburg School District. All of the books that will be donated have been recognized by AAAS as some of the best science books in their field. Contact us to learn more information.


Subaru Loves the Earth - E-Waste Event  –  Danielle S

We would like to thank our customers for participating in our E Waste Recycling event during the month of April. With your help, we were able to prevent 2,579 lbs of carbon emissions from polluting the atmosphere. This is equivalent to saving 99 trees, 439 gallons of gasoline, 3,739 plastic bottles, and 17,197 aluminum cans. Thank you for helping strengthen the Subaru Love Promise!


Slide Into Home Pet Adoption Event  –  Melissa K

Subaru South Blvd participated in a joint mega-adoption event held by CMPD's Animal Care and Control and the Humane Society of Charlotte. A grant from ASPCA made this event possible and the goal was to #EmptyTheShelters at both locations. Our Hometown Subaru Share the Love Partner, The Shelter Pet Enrichment Fund, the official 501(c)3 of CMPD AC&C attended as well. We are looking forward to the next adoption event to be held in October.


Share the Love Hometown Charity Donation  –  Dena C

From its inception, the Shelter Pet Enrichment Fund (SPEF) has sought to provide the resources necessary to assist CMPD Animal Care & Control in reducing the number of animals euthanized and increase adoptions. The generous Share the Love donation will allow us to achieve this goal through various enrichment programs funded solely by SPEF at CMPD-ACC. Additionally, the donation will allow SPEF to achieve a new goal in 2015 of extending enrichment programs to the community by creating a training resource guide on the SPEF website. The goal is to reduce the number of animals surrendered to the shelter due to training or behavior problems. Thank you, Subaru and the Share the Love campaign, for allowing Shelter Pet Enrichment Fund to continue important enrichment programs and opening up our programs to the community. Your generous contribution will save the lives of homeless animals.


April 1-30, 2015 E-Waste Recycling Event  –  Molly M

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complementary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40", Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.


Subaru South Blvd Hosts Toy Drive For The Shelter Pet Enrichment Fund  –  Dena C

Our local charity for The Subaru Share the Love Event was The Shelter Pet Enrichment Fund. On Saturday, December 6th, we hosted a toy drive at Subaru South Blvd to collect toys and other items to enrich the lives of shelter pets awaiting their forever home. SPEF is a partner to CMPD's Animal Care and Control. This organization has been our local ASPCA partner for every previous Share the Love Event.


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